R U L E S MARKETPLACE GUIDELINES

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marcbrigs

Moderator
Original poster
May 8, 2024
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Philippines

Marketplace Forum Rules​





A. General Conduct
  1. Respectful Communication: Treat all members with respect and courtesy. Harassment, abusive language, and personal attacks are strictly prohibited.
  2. No Spamming: Avoid posting irrelevant content, advertisements, or multiple posts with the same message.
B. Posting Listings
  1. Accurate Descriptions: Provide clear and honest descriptions of the items or services you are offering. Misleading (clickbait) information is not allowed.
  2. Photos: Include high-quality, accurate photos of your items. Do not use stock images unless explicitly stated.
  3. Pricing: Clearly state the price of the item or service. Indicate whether the price is negotiable or fixed.
  4. Availability: Ensure the items or services listed are available for sale. Remove listings promptly once they are sold or no longer available.
C. Buying and Selling
  1. Communication: Respond to inquiries and messages promptly. Maintain clear and professional communication throughout the transaction.
  2. Payment: Sellers must include their preferred or avilable payment methods. Both parties must agree on the option and terms before completing a transaction. Use secure payment methods to protect both buyers and sellers.
  3. Delivery: Clearly state the delivery or pickup options. Provide accurate shipping information and update the buyer on the status of their order.
  4. Warranty/Replacement/Refund: All sellers are required to state them clearly. Your Terms of Service and Refund Policy shall be included.
D. Prohibited Items and Services
  1. Illegal Items: Do not list items or services that are illegal or prohibited by law..
  2. Counterfeit Goods: Do not sell counterfeit or pirated items. All items must be delivered as described.
E. Dispute Resolution
  1. Issues and Complaints: Address any issues or complaints promptly and fairly. Work towards a resolution with the other party before involving forum moderators.
  2. Moderation: Moderators may step in to resolve disputes. Their decisions are final and binding.
F. Privacy and Safety
  1. Personal Information: Do not share personal information such as addresses, phone numbers, or payment details publicly. Use private messages for sensitive information.
  2. Safety Precautions: Meet in public places for in-person transactions. Verify the credibility of buyers and sellers before proceeding with a transaction.
G. Reporting Violations
  1. Report Issues: Use the forum’s reporting tools to flag any posts or users that violate these rules. Provide as much detail as possible to help moderators take appropriate action.
H. Compliance
  1. Disciplinary Action: Adhere to all marketplace rules and guidelines. Non-compliance may result in warnings, suspension, or banning from the forum.
 
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